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The buttons on my kitchenmaid dishwasher are not working.

Customer Question
The buttons on my...

The buttons on my kitchenmaid dishwasher are not working. The lights are blinking, but I cannot turn them off or get the start button to continue washing. the control lock light is on and won't turn off. If I keep the door shut, the dishwasher starts beeping. I have unplugged the dishwasher thinking that it would reset, but when I plug it in, it continues as it wa before I unplugged it.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

I don't know the model #, the serial number is ***** How do you run a test cycle?

Contractor's Assistant: Do you plan on doing the work yourself?

I'm just trying to meet it.......what kind of work do you think needs to be done? I bought it less than a year ago

Contractor's Assistant: Anything else we should know to help you best?

How do I run a test cycle?

Submitted: 1 month ago.Category: Appliance
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Answered in 1 minute by:
12/22/2017
Appliance Technician: Tyler Z., Appliance Doc replied 1 month ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,789
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 1 month ago

Do you have a full model number located on a sticker around the front frame of the TUB (not the door itself) and can be seen if you open the door so that I can better assist you?

Also what lights are blinking as that is usually an error code?

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Customer reply replied 1 month ago
The model # on the frame is KDFE104DSS2 and the lights that are blinking are the "light wash", "heat dry", "Control lock", "start" and "washing"
Appliance Technician: Tyler Z., Appliance Doc replied 1 month ago

OK so unfortunately those lights flashing means the touch control panel has an internal short. Try to flip the breaker off to the touchpad for 5 minutes to see if the electronics will reset. If it doesn't reset, then below is a link to the touch control panel you'll need to order. It's been completely re-designed because Kitchenaid believed steam was causing them to fail.

CLICK HERE for touch control panel

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 1 month ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,789
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