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My GE Profile Spacemaker xl1800 is not heating things up…

Customer Question
My GE Profile Spacemaker...

My GE Profile Spacemaker xl1800 is not heating things up anymore It makes all the sounds it is supposed to and it thinks it is heating but it isnt

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

We've lived in this house for three years so it is at least three years old let me look and see what the exact model is

Contractor's Assistant: Do you plan on doing the work yourself?

I would prefer to, yes

Contractor's Assistant: Anything else we should know to help you best?

Model number is ***** manufactured in march 2006

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
12/21/2017
Appliance Technician: Kelly, Appliance Technician replied 7 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,689
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 7 months ago

To confirm, it sounds just the same as it did when it was working but not heating?

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Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Please allow me just a few minutes to prepare some information for you, thank you!

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Customer reply replied 7 months ago
I just want an answer. I am spending 24 dollars when I have already spent 5 dollars and got nothing
Customer reply replied 7 months ago
I am NOT spending any more money on an answer
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

I am preparing your answer now, as indicated by my last response. The auto call offers do not come from me. Please be patient and let me prepare your answer.

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Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Actually, I do not think I am the right one to help you. Let me see if another may want to help.

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Customer reply replied 6 months ago
24 hours came and went yesterday. Any reason at all why I should still be waiting for a response or is this the customer service I should expect?
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