Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My whirlpool ref makes ice but water also empties into the…

Customer Question
My whirlpool ref makes...

My whirlpool ref makes ice but water also empties into the tray making one big piece of ice

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's aprox 3 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Need to know what I should try

Contractor's Assistant: Anything else we should know to help you best?

Just the ice maker

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
12/21/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,583
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Can I please have the Full model number of the unit to better assist you ?

And so do you mean that the ice maker is over filling or that this water is leaking before it goes into the ice maker?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
wrb329DMBM
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

And so do you mean that the ice maker is over filling or that this water is leaking before it goes into the ice maker?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
not sure
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok is the ice maker making full ice cubes?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok so if the ice maker is making full ice cubes then the water is not coming from the ice maker leaking.

if you turn the icemaker off do you still get this water that freezes?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
no
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok So your saying that the icemaker is making full sized cubes and that the water does not leak if you turn the icemaker off correct?

And if correct how often does the ice maker make cubes and drop them into the ice storage container?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
correct a tray aprox every 2 hours
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok that is not making any sense!

if you can turn the ice maker off and it no longer leaks into the ice storage container to freeze ,but your saying that the icemaker is making full sized cubes every 2 hours.

If the cubes are full sized that tells me the icemaker is not leaking water or the cubes would be smaller or even partial cubes .

I think your missing something

Ask Your Own Appliance Question
Customer reply replied 8 months ago
I can only say what i see
Customer reply replied 8 months ago
could the water connection to the ice maker be leaking
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok I recommend that you call for a in home service call on your issue .

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The ice cubes freeze in chunks in the ice maker of my five
The ice cubes freeze in chunks in the ice maker of my five year old Whirlpool refrigerator model # WRX735SDBM00. How do I keep this from happening?… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,583 satisfied customers
Latly my new Samsung ref ice maker started acting up. I
Latly my new Samsung ref ice maker started acting up. I knock on the bottom thinking the auger had a big block it couldn't brake up.... that worked for a week now nothing . So I worked to get the face… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,375 satisfied customers
We have a whirlpool ref. could not hear water maker any more
we have a whirlpool ref. could not hear water for ice maker any more plus no ice .. we took it down alittle ,unplugged the elec.wires inside too cut it off ..we thought it was froze up after some time… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
The lights and such in front of the icemaker of our refrigerator
The lights and such in front of the icemaker of our refrigerator is flashing and there is a clicking sound. We did have a jam of ice and have emptied the icemaker. We turn the power off. When we resta… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
Why is Electrolux fridge icemaker getting frosted?
Need help with an ice maker on an Electrolux refrigerator. The icemaker gets frosted up and stops working. It's plenty cold, its just that the ice doesn't get out of the ice maker tray.… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
My ice maker is making a water sound but not producing any
My ice maker is making a water sound but not producing any ice I have checked for blocked ice cubes but found nothing. My mother wonders if I need a new filter which is likely but would that cause my … read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
Hi, I have a Neff K3940 Fridge Freezer, the ice maker keeps
Hi, I have a Neff K3940 Fridge Freezer, the ice maker keeps freezing over but it will not empty the ice tray,so the next shot of water just runs straight out, can you help ?… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
i have a kenmore refrigerator and the icemaker does not make
i have a kenmore refrigerator and the icemaker does not make ice when called upon. Is this something that only a service tec. can fix?… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a ksss42gjr00 refrig and the ice maker does not work...can
I have a ksss42gjr00 refrig and the ice maker does not work...can you help me...i had a repair person out and they say it can not be fixed… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Our icemaker stopped making ice. I took off the unit to thaw
Our icemaker stopped making ice. I took off the unit to thaw the ice and reconnected, but it's still not making ice. What would you suggest? Hank Rzyski… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a kemore coldspot model 106.55602400 and it quit making
I have a kemore coldspot model 106.55602400 and it quit making ice. After reading other people with the same problems and similar problems, I'm still confused. My light for the icemaker only fashes wh… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a GE profile refrigerator model PSS26MSWCSS and the
I have a GE profile refrigerator model PSS26MSWCSS and the ice despensor is not making ice. I can still get water from door. I have checked the feeder arm, the light is green, no ice stuck anywhere I … read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Kenmore model 253.52649302 The icemaker tray is not filling
Kenmore model 253.52649302 The icemaker tray is not filling with water. Water is coming out of the dispenser. I changed out the water valuve but nothing has changed. Do you have any suggestions?… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
my icemaker quit working and i dont know why. the unit is
my icemaker quit working and i don't know why. the unit is only three years old. it happened once before and i found a stuck cube that wouldnt allow a dump. not this time. any suggestions?… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Moved our ref to put down tile.It was making ice and when we
Moved our ref to put down tile.It was making ice and when we put the ref back and hooked water back to the ice maker it did not work.It worked fine before the move.Water flow to ice maker is fine and … read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
Model # XXXXX side by side. My Auto. icemaker is not making
Model # XXXXX side by side. My Auto. icemaker is not making any ice. I am still getting water thru. my dispenser.… read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
Amana bottom freezer model with ice maker - ice maker pump cycling on and off a lot
Every 2-3 minutes, the ice maker pump turns on for about 30 seconds and then shuts off with a clunk. The pump is noisy in a vibration kind of way. There is ice in the tray and I have the shut off arm … read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a Hotpoint side by side refrigerator model csx22d I ...
I have a Hotpoint side by side refrigerator model csx22d I purchased in 1992. It has work great since then until now. The problem is the ice maker. All of the sudden, it has started working only inter… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x