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Our refrigerator is leaking at the freezer section? Can you…

Customer Question
Our refrigerator is leaking...

Our refrigerator is leaking at the freezer section ? Can you help ?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

KFIS20XVMS10

Contractor's Assistant: Do you plan on doing the work yourself?

SNK23703040

Contractor's Assistant: Anything else we should know to help you best?

I don't know

Submitted: 3 months ago.Category: Appliance
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Answered in 1 minute by:
12/21/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 3 months ago
Appliance Guru
Appliance Guru, Owner and Technician
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Appliance Technician: Appliance Guru, Owner and Technician replied 3 months ago

That is a blocked defrost drain line in the freezer, you need to remove the items in the freezer section. Once they are all out remove the back panel INSIDE the freezer to get at the evaporator and Defrost Drain pan under the evaporator. You will see it is all iced over. You need to melt all the ice and that will expose a DRAIN HOLE towards the middle of the drain pan under the evaporator. Clear that out with a steamer, hot water with a turkey baster or compressed air Make sure the drain is working by pouring a half cup of really hot water down it and it should drain nice and fast If so put the unit back together and it will be all fixed!

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Appliance Technician: Appliance Guru, Owner and Technician replied 3 months ago

Merry Christmas....All I ask is please use the....FINISH BY RATING link at the top your page to select a 5 STAR RATING before leaving today....this is important for my status on the site plus without a rating I will receive ZERO credit(NO PAY) from the site for assisting you. Also rating now does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

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