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We have a new Whirlpool Washer WFW75HEFW0 with an error

Customer Question
Hello. We have...

Hello. We have a new Whirlpool Washer WFW75HEFW0 with an error message flashing of FL. What does that mean?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Brand new never been used. We are a new nail salon

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, the laundry?

Contractor's Assistant: Anything else we should know to help you best?

No, what does the flashing FL mean?

Submitted: 6 months ago.Category: Appliance
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Answered in 5 minutes by:
12/21/2017
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

This FL error means that the washer didn't fill up with water quick enough and it took more than 6 minutes to fill up with water which can definitely be caused by not having the water turned on or if you're using flood safe hoses and they tripped preventing water from going into the washer. The good news is that it's simple to reset this issue. The unit is in flood mode and you just need to plug the washer back in and give it 30 minutes to finish it's flood mode sequence. The door will remain locked and the drain pump will continue to run until the sequence is finished. Once it's done the door will unlock and you can use the washer like normal. Just be sure the water is turned onto the washer and the tray is fully closed and you should be good to go.

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