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I poured vinegar into the clear tube which seems to help…

Customer Question
I poured vinegar into...

I poured vinegar into the clear tube which seems to help now, but during wash, it showed 5d

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Whirlpool wtw7340xwo, I think 3-4 years.

Contractor's Assistant: Do you plan on doing the work yourself?

My son and I are working on it, following instructions on computer

Contractor's Assistant: Anything else we should know to help you best?

It shows uL, and it is finishing up the wash which was on normal.......we will soon find out if the whole spin cycle will work.

Submitted: 6 months ago.Category: Appliance
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Answered in 3 hours by:
12/21/2017
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,908
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

The first code is Sd and could be several things. Load is bunched or twisted around agitator, too much detergent used, the spin tub didn’t engage during drain or mechanical friction down in the washer mechanical section or the spin tub could not engage. The UL stands for unbalanced load. If the load looked ok or there wasn’t anything in the washer it is likely related to what caused the Sd code. If it is not anything related to clothes in the tub it will need service to determine the cause. Pulling the spin tub to check the hub underneath and looking for clothing stuck would be the first step.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

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