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My Whirlpool washing machine (model 589-01) stops at the…

Customer Question
My Whirlpool washing machine...

My Whirlpool washing machine (model 589-01) stops at the wash cycle after the water is in. It will not advance to the next cycle.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

About 2 yrs. old. The label says 589-01.

Contractor's Assistant: Do you plan on doing the work yourself?

Depends what's wrong.

Contractor's Assistant: Anything else we should know to help you best?

Can't think of anything else.

Submitted: 6 months ago.Category: Appliance
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Answered in 54 minutes by:
12/20/2017
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 6 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,238
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your washer. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 6 months ago

Please look about 2 inches under the lid hinge (almost in the tub) towards the back, and you will see a model number tag. Please give me that model number.

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