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I have a whoorlpool washer WTW4800x02 that will nor fill…

Customer Question
I have a whoorlpool...

I have a whoorlpool washer WTW4800x02 that will nor fill with cold water. It does fill with hot. Are there 2 pumps to load the washer

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

5 years model WTW4800x012

Contractor's Assistant: Do you plan on doing the work yourself?

Would like to try

Submitted: 8 months ago.Category: Appliance
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12/20/2017
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 8 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,242
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your Whirlpool washer. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 8 months ago

Yes, there are 2 inlet solenoids, but all in the same valve assembly. They both have to be replaced at that same time. As long as you can verify that cold water is getting to the washer, replace the inlet valve assembly. It is accessible by removing the console from the screws in the back. The part number for the combination valve is W10356257. You can find it on Amazon here: http://a.co/4yl7Edi

Also, here is a video for a similar model to help you out: https://www.youtube.com/watch?v=oJDjZVw2nlA

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