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I was on line but lost the person I was connected to. I have…

Customer Question
I was on line...

I was on line but lost the person I was connected to. I have a Maytag gas stove. Model # MGR5765QDW. The oven light has burnt out and I want to replace it. I can’t get the glass cover off. It turns 1/8 - 1/4 inch each direction but won’t seem to come off so that I can get to the bulb.

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

Over 20 years old but still good. MGR5765QDW

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 2 months ago.Category: Appliance
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Answered in 5 minutes by:
12/19/2017
Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,791
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago

So the lens cover is supposed to just twist counter clockwise and remove but because of the heat from the oven over time, it tends to get seized up. I usually use channel locks to grab the lens and I put one of those rubber grip mats which you use to twist the cap of a jar off between the teeth of the channel locks and the glass lens to get better grip. It's a battle I know, but that's how the glass lens removes so you can replace the bulb.

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Customer reply replied 2 months ago
I couldn’t do it but at least behind my fridge was cleaned out, but it cost me $5 to do it.
Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago

hmm, It's definitely not easy unfortunately. That lens gets jammed up from all the heating and cooling but that is definitely how you remove it. I have to do it often as a technician since lot of people run into the same situation.

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Appliance Technician: Tyler Z., Appliance Doc replied 1 month ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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Category: Appliance
Satisfied Customers: 84,791
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Experience: 9+ years being an appliance technician with factory training.

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