Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Kenmore Elite under counter dishwasher model number…

Customer Question
I have a Kenmore...

I have a Kenmore Elite under counter dishwasher model number 665.17263402. I tried to order a replacement lower rack from Sears and they sent me the upper rack twice. They were going to research but never could resolve the issue. The part (twice) was shipped from Whirlpool. I ordered Sears part number(###) ###-####- lower rack assembly but they changed the part number to W10728159. The pictorial with the part was an upper rack but the description was for a lower rack. I would like to order a replacement if you can cross reference the Sears part number. I can send a copy of their email and pictures I took of the wrong rack. Thanks very much! My name is***** and my email address is***@******.***.

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

I believe the unit is at least 10 years old. The part number I listed is the part number on the unit and in the manuals. There is a stock number on the unit label 17263, Type Number 577-0 and Ser Number FS490564.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, the wheel & transport assembly, tine row and tine row retainer are still fine.

Contractor's Assistant: Anything else we should know to help you best?

I think that's all. Sears thought Whirlpool had just pulled the wrong part but after the second time, there must have been part umber issue.

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
12/18/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

You need this part number for the lower rack...CLICK HERE

All I ask is please use the....FINISH BY RATING link at the top your page to select a 5 STAR RATING before leaving today....this is important for my status on the site plus without a rating I will receive ZERO credit(NO PAY) from the site for assisting you. Also rating now does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
18,747 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have purchased upper rack adjusting kit to replace broken
I have purchased upper rack adjusting kit to replace broken guide wheels on a Kitchen aid dishwasher model kuds30fxss3 , serial # f13407354, type 577-s, top door stamp 10311124b side cabinet stamp 103… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,163 satisfied customers
I am looking to replace the racks in my dish washer. could
I am looking to replace the racks in my dish washer. could you tell me how much it would cost? My dishwasher is 10yrs old … read more
Joel Swenson
Joel Swenson
High School or GED
4,171 satisfied customers
I have just been sent two clips Part #WPY912709 Code 172403,
I have just been sent two clips Part #WPY912709 Code 172403, but have no instructions concerning theirn use in the installation. Can you please send me these instructions? Thank you, ***** ***** … read more
Joel Swenson
Joel Swenson
High School or GED
4,171 satisfied customers
I have a KitchenAid dishwasher - KUDM01TJBS0 with a broken
I have a KitchenAid dishwasher - KUDM01TJBS0 with a broken tine row. The original part number is(###) ###-#### When trying to order, it says there is a "guaranteed to fit" manufacturers replacement pa… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,747 satisfied customers
Not a laundry question---have a Maytag dishwasher DWU9200
Not a laundry question---have a Maytag dishwasher DWU9200 installed 1993. Dish detergent dispenser no longer automatically opens and the upper water dispenser bar doesn't appear to spin. Tried cleanin… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
my admiral dishwasher arms do not work when the ypper rack
my admiral dishwasher arms do not work when the ypper rack is installed---do i need to replace the impellar?… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Hello, I have an older model dishwasher MDB7600AWB and the
Hello, I have an older model dishwasher MDB7600AWB and the roller/wheels on the rack have broken. I see that I can purchase the rails and rollers that are attached to the walls of the unit but do I ne… read more
Jason
Jason
Regional Service Manager
Associate Degree
403 satisfied customers
Whirlpool Quiet Partner II dishwasher and racks broken. What to do?
We have a Whirlpool Quiet Partner II dishwasher and both the racks (top and bottom) have broken tangs (the vertical tangs that hold the dishwasher in place). I don't know which racks to order, there a… read more
Appliance Parts
Appliance Parts
82 satisfied customers
We have a whirlpool GU3600XTVY1 stainless interior. The bottom
We have a whirlpool GU3600XTVY1 stainless interior. The bottom rack with the clip on wheels (4 sets) does not stay on the guide tracks. It appears to be to narrow falling down into the area where the … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have just purchased a Maytag dishwasher MDB7759AWW. The
I have just purchased a Maytag dishwasher MDB7759AWW. The lower rack has such a big grid that I can't put glasses on the lower rack. My previous Maytag had shelves on both the upper and lower racks, a… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,747 satisfied customers
I have a whirlpool dishwasher model #DU945 with the ANYWHERE
I have a whirlpool dishwasher model #DU945 with the ANYWHERE silverware basket. I've had to buy a replacement lower dish rack and need to figure out how to remove the wheel assembly from the old rack … read more
Robert
Robert
Owner/Lead Technician
Vocational, Technical or Trade Scho
1,590 satisfied customers
we purchased replacement racks for dishwasher Mod 665.17459000,
we purchased replacement racks for dishwasher Mod 665.17459000, ser FP5008574. The original rack had all fixed tines. The replacement had one length of removable tines and a plastic clip of some sort … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Maytage Quiet Series 300, model # MDBTT70AWS, serial
I have a Maytage Quiet Series 300, model # XXXXX serial number 36611287LA. How can I get a replacement part that is not listed in the manual or online? This dishwasher has a removable feature in the f… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a model DU960PWKB0 Whirpool Dishwasher. I need a new
I have a model DU960PWKB0 Whirpool Dishwasher. I need a new lower rack assemply since many of the spokes are rusted through and broken. What part number rack will work and where can I find it?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
We have an old Bosch Integra SHU9955UC/UC12 - one of the plastic
We have an old Bosch Integra SHU9955UC/UC12 - one of the plastic rack holders for the bottom has come out and we cannot for the life of us figure out how to put it back. Way too complicated design. Ca… read more
S.E.Thomas
S.E.Thomas
owner of s.e.thomas appliance
Vocational, Technical or Trade Scho
787 satisfied customers
I have a Maytag dishwasher model MDB 7600 AWB, serial # XXXXX
I have a Maytag dishwasher model MDB 7600 AWB, serial # XXXXX The slider piece attached to the right side of the TOP rack has a wheel inside the slider that rolls on the slider attached to the wall of… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have receive parts to replace "wheel tub" assempbly (PS393265)
I have receive parts to replace "wheel tub" assempbly (PS393265) for upper dishwasher rack for my Whirlpool dishwasher ......the plastic "tines" have broken and weels will not stay on and support uppe… read more
Jack Stiner
Jack Stiner
High School or GED
168 satisfied customers
how do i adapt part #(NNN) NNN-NNNN(lower rack) replacement part
how do i adapt part #(NNN) NNN-NNNN(lower rack) replacement part for part #(NNN) NNN-NNNNfor my dishwasher model du945pwpt2? The first row of tines are not there, but they sent a row loose that I assu… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x