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I have a whirlpool duet front loader washer. It won't rinse…

Customer Question
Good afternoon, I have...

Good afternoon, I have a whirlpool duet front loader washer. It won't rinse it shows error code f13. I already changed the dispenser motor

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's at least 10 years old,. Model GHW9100LW2

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I don't think so. Other than that the machine works fine.

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
12/18/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,495
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

So you are correct that the error means something is wrong with the dispenser motor. Make sure the plastic linkage above the dispenser isn't jamming up. Other than that if you replaced the dispenser motor already, you need to order and replace the main CCU control board because that's the only other thing that can cause your problem. Below is a link to the CCU for your model.

CLICK HERE for CCU

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