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Washer gets part way through cycle but gets hung up about…

Customer Question
Washer gets part way...

Washer gets part way through cycle but gets hung up about half way through.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

GE Profile washer not certain age but has to be 8 to 10 years

Contractor's Assistant: Do you plan on doing the work yourself?

If simple, otherwise no

Contractor's Assistant: Anything else we should know to help you best?

At this point no other than I don't have any manuels

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
12/18/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,245
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Can I please have the Full model number of the unit to better assist you ?

And what mode is the washer hung up on while it is running?

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Customer reply replied 7 months ago
where do I find number
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

on Ge washers it is on the side of the unit normally the left hand side.

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Customer reply replied 7 months ago
not able to work on it now so for the moment have to text. I have about 30-45 min before I have to leave .
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

If your referring to a phone call prompt I did NOT send that to you ,the web site that we are using does, NOT I!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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