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My refrigerator has water in the bottom. Let me get model…

Customer Question
My refrigerator has water...

My refrigerator has water in the bottom

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Let me get model .it will take a few minutes

Contractor's Assistant: Do you plan on doing the work yourself?

795.73262.yes

Contractor's Assistant: Anything else we should know to help you best?

Is it defrosting

Submitted: 8 months ago.Category: Appliance
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Answered in 1 minute by:
12/17/2017
Appliance Technician: Joel Swenson,
 replied 8 months ago
Joel Swenson
Category: Appliance
Satisfied Customers: 4,178
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

Every 8-12 hours your refrigerator goes into a defrost cycle to melt the ice off the evaporator coils, then the water goes down the defrost drain tube to the defrost pan under the fridge, if the tube gets stopped up it will cause the water to back up into the fridge and freeze or drain out on the floor. The drain will have to be cleaned out.
The drain is located behind the back freezer panel in the freezer you will need to remove the back panel and you will see a small hole under the evaporator that is where the water is suppose to drain, get a air hose if you have an air compressor or a turkey baster and hot water and blow the drain out until the water drains down the hole properly and it will be fixed, let me know if you have any questions, thanks.

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Category: Appliance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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