Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My Ge Refrigerator external water dispenser is not working.

Customer Question
My Ge Refrigerator external...

My Ge Refrigerator external water dispenser is not working.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

GSS25LSQA SS not sure how old more than 5 years

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, if I can. Might it need in new water filter, Could that be the problem

Contractor's Assistant: Anything else we should know to help you best?

No. that's it

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
12/17/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Customer reply replied 8 months ago
Might the water not work if the filter needs to be replaced?
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

OK first replace or make sure the filter is good, but if it makes ice it should be fine. Often the tube freezes in the door liner. Open the doors and remove the kick grill you will see the dispenser tube out of the door hinge. It goes to a quick disconnect, disconnect it there and then briefly press the dispenser. If water shoots out of that tube the line is frozen in the door. If that is the case set the freezer to +8 and the refrigerator to 40 for 1 day and it should work fine again. If water does not come out of that tube when you press the dispenser the water valve is likely bad.

CLICK HERE PART

CLICK HERE VIDEO

All I ask is please use the....FINISH BY RATING link at the top your page to select a 5 STAR RATING before leaving today....this is important for my status on the site plus without a rating I will receive ZERO credit(NO PAY) from the site for assisting you. Also rating now does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

Ask Your Own Appliance Question
Customer reply replied 8 months ago
Where is the kick grill at the base of the unit
Customer reply replied 8 months ago
If it's going to cost me extra money to talk, than no thanks.
Customer reply replied 8 months ago
Where is the kick grill located? Is it behind the ice maker?
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

Open the doors on the unit it is the kick grill in the front the plastic.

Ask Your Own Appliance Question
Customer reply replied 8 months ago
What does it look like please. Is il on bottom of frig near floor???
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago
Ask Your Own Appliance Question
Customer reply replied 8 months ago
Frig still makes ice.
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

Yes check that line then. It is likely frozen in the door liner.

Ask Your Own Appliance Question
Customer reply replied 8 months ago
No. This looks too complicated.
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

Ok if you can not do that then just set the settings up to the warmest for the freezer and see if it clears up in a couple days.

All I ask is please use the....FINISH BY RATING link at the top your page to select a 5 STAR RATING before leaving today....this is important for my status on the site plus without a rating I will receive ZERO credit(NO PAY) from the site for assisting you. Also rating now does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
18,747 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a GE PWE23KMKBES refrigerator. The water dispenser
Good morning. We have a GE PWE23KMKBES refrigerator. The water dispenser is located inside the door (you have to open the left side door to get to the dispenser) and the ice maker in the freezer secti… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
110 satisfied customers
I have a GE Refrigerator/Freezer, model CSHS5UGXB SS and
I have a GE Refrigerator/Freezer, model CSHS5UGXB SS and serial number DR 429918 - - I have just installed a Kinetico Reverse Osmosis system and no longer want to us the Smart Water Filter in the refr… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have GE Profile Model PGSS5RKZA SS Water and Ice dispenser
I have GE Profile Model PGSS5RKZA SS Water and Ice dispenser not working. About 4 years old. Think it might be water valve. What do you think? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Just changed the water filter on my GE Café French door
Just changed the water filter on my GE Café French door refrigerator, and the water dispenser does not work. Ice maker is working. How can I fix water dispenser? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a GE pfss5pjxcss refridgerator, led lights are not
I have a GE pfss5pjxcss refridgerator, led lights are not working on the top. Freezer lights work. Door switches test good. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
I need to know how to reset water dispenser on GE model
I need to know how to reset water dispenser on GE model JSSH22JFTA, please. I have tried unplugging it already … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My water dispenser stoped working. I changed the filter but
my water dispenser stoped working. I changed the filter but still no water after hitting reset. GE Profile side by side. First time its ever happened. … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
Have a GE French door bottom freezer refrigerator. Model
Have a GE French door bottom freezer refrigerator. Model pfss5pjxa ss. My water dispenser on the door just stopped flowing water. Is it the switch or the control valve on the water inlet … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
GE 48 Ice maker quite working. Everything looks like it is
GE 48 Ice maker quite working. Everything looks like it is cycling except no water is filled into the freezing tray. Water works at door … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
I have a DSS25MSSE SS GE Profile Adora that has quit making
I have a DSS25MSSE SS GE Profile Adora that has quit making ice and dispenses water intermittently. It is also starting to make a fair amount of rumbling when the compressor first kicks in. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
I have a GE PSS26SGPA - in door water dispenser not working
I have a GE PSS26SGPA - in door water dispenser not working - ice machine works, water on, tried new filter. Ideas?… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
We have a 5/6 year old GE fridge with a water and ice
We have a 5/6 year old GE fridge with a water and ice dispenser on the outside. We came home and hour ago and it was beeping and the Tempsprint were counting down and not stopping. It dispenses ice, b… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
Model GSH25JFTA CC Ice maker makes ice but the cubes stick
Model GSH25JFTA CC Ice maker makes ice but the cubes stick together - when I take out the groups of ice that are stuck together, it only makes crushed ice - I cannot get cubes when desired… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
Having a problem with slow to very slow water flow from the
Having a problem with slow to very slow water flow from the in-door dispenser on my GE Profile refrigerator model PSS26NSTE SS. The water flow is good for a few seconds and then drops off.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Hello. I replaced the water filter in my GE Hotpoint refrigerator.
Hello. I replaced the water filter in my GE Hotpoint refrigerator. After I replaced it, and went to run the water for 3 minutes as directed, I found that NO water would dispense. Thinking it might be … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a GE Profile side-by-side refrigerator and we just
We have a GE Profile side-by-side refrigerator and we just replaced the water filter. It was working just fine when the old filter was in but once the new "SmartWater" filter was installed the dispens… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a GE Arctica side-by-side refrigerator, model PSW26SSNA
I have a GE Arctica side-by-side refrigerator, model PSW26SSNA SS. The water dispenser suddenly stopped working, and there is no water feeding the ice maker. When I push on the water dispenser lever, … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My GE refrigerator with a water dispenser in the door will
My GE refrigerator with a water dispenser in the door will not deliver water. It stopped working when my ice maker quit working. I replaced the ice maker and the Culligan water filter, but still no wa… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x