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Used the Microwave last night, unable to get heat this

Customer Question
Used the Microwave last...

Used the Microwave last night, unable to get heat this morning.

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

GE Profile, 36 inches wide. approx 14 years.

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

I guess it needs to be replaced???

Submitted: 8 months ago.Category: Appliance
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Answered in 1 minute by:
12/17/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,216
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Does it still sound and look like it's working? It just doesn't heat?

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