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My Bravos quiet series washer is leaking water near the

Customer Question
My Bravos quiet series...

My Bravos quiet series washer is leaking water near the underside of the fabric softener vessel, it leaks out under pressure during fill cycles

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Maytag Bravos quiet series 300, approx. 6 years old

Contractor's Assistant: Do you plan on doing the work yourself?

I'm hoping to

Contractor's Assistant: Anything else we should know to help you best?

I took the back off, and can see the water spraying out, but it's too cramped to see exactly where its coming from

Submitted: 7 months ago.Category: Appliance
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Answered in 2 hours by:
12/16/2017
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

May I please have your model number so I am able to provide you with accurate, model specific information? The model tag is around the opening where the clothes are loaded.

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Customer reply replied 7 months ago
model MVWB700BQ0
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

Thank you! Please allow me just a few minutes to prepare some information for you, thank you!

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Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago
  1. Are you pretty sure it is not from the bleach dispenser?
  2. Any issues with the appearance of the left lid hinge?
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Customer reply replied 7 months ago
If I look from the back of the unit up towards the softener vessel, there's water spraying out under pressure during the refill cycle.
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

So it is not a splashing type leak but a pressurized leak?

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Customer reply replied 7 months ago
it's under pressure. And it's the softener, on the back right looking from the front. Underneath, looks like a small black hose hooks up to it. It's pretty hard to reach though.
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

If not splashing but spraying out, the valve is most likely faulty, the flow washer has failed. Of course, look for any hose that may be off or split when accessing the valve. The video at the link below shows how it is replaced!

CLICK HERE

The link below is to the part you will need!

CLICK HERE

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Customer reply replied 7 months ago
The leak is up on top, at bottom of the softener dispenser, I don't think this is the correct solution?
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

That is where the valve is. Follow that video to access the valve for inspection and let me know what you find.

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Customer reply replied 7 months ago
I'll need to wait until tomorrow morning to do that, will let you know when I find out. Thanks.
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

You bet, thank you!

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