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I can't find a Model # for my gas stove. I think the serial…

Customer Question
I can't find a...

I can't find a Model # for my gas stove. I think the serial # is 317B6641P001. It's an electronic touch oven probably 25 years old. How do I relight the pilot light in the oven

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

GE 30" freestanding. I have no manual and can't find a model # anywhere on the unit

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 2 months ago.Category: Appliance
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Answered in 1 minute by:
12/15/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 11,649
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Can I please have the Full model number of the unit to better assist you ?

An most oven in the last 30 years do not have standing pilot light they have a igniter system.

But once I get the model number we can be sure from there.

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Customer reply replied 2 months ago
Model JGBP33CEH3CC
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

Thank you!
Give me a minute or two to pull up information on this model

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

Ok Yes as I suspected this unit does not have a standing pilot light it uses an glow igniter system.

Each time you turn on either the Bake or Broil burners the igniter glows red hot to lite the gas.

Are you having issues with the unit not lighting?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

Did I loose you?

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Customer reply replied 2 months ago
Still here. Top burners work but oven doesn't start
Customer reply replied 2 months ago
Can I relight the pilot or is it a dead issue.
Customer reply replied 2 months ago
Are you still there
Customer reply replied 2 months ago
Woody are you still there
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

Sorry I`m a Volunteer fireman and had to go out on a call that lasted most of the day.

This unit does not have a pilot light!!

It uses an igniter system, ARE you having issue with the oven Bake or Broil NOT lighting?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?

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Customer reply replied 2 months ago
No thanks. Husband fixed the igniter
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