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I have a Jenn-Air Model JFC2290VEPO refrigerator/freezer.

Customer Question
I have a Jenn-Air...

I have a Jenn-Air Model JFC2290VEPO refrigerator/freezer. The refrigerator section does not cool and the freezer is at room temperature too. What can I do?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

As I said: Jenn-Air Model JFC2290VEPO. Purchased and installed in 2004

Contractor's Assistant: Do you plan on doing the work yourself?

I have a lot of tools and good at fixing things, but I do not recharge refrigerant gas.

Submitted: 7 months ago.Category: Appliance
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Answered in 15 minutes by:
12/15/2017
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,332
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried doing a hard reset by unplugging the unit for 5 minutes to do a hard reset?

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Customer reply replied 7 months ago
No, have not unplugged the unit
Customer reply replied 7 months ago
I will unplug the fridge now.
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

let me know what happens.

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Customer reply replied 7 months ago
I will plug the power cord back in a wait to see if cooling and freezing resumes. Is there a reset procedure other than a hard power off?
Customer reply replied 7 months ago
Waiting for an answer to my reset question.
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

no there is not sorry. Didn't see that question

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Appliance Technician: Webb-Guy, Handyman replied 7 months ago

I​ wanted to check in with you to see if the reset worked?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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