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I have a microwave with fault F1E5, I have replced the

Customer Question
I have a microwave...

I have a microwave with fault F1E5, I have replced the inverter and micrwave control board

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

And still same error

Contractor's Assistant: Do you plan on doing the work yourself?

Whirlpool kems379bss00, 2012 and yes I would like to do the work myself

Contractor's Assistant: Anything else we should know to help you best?

I have ohmed the megnetron and it shows ok

Submitted: 7 months ago.Category: Appliance
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Answered in 14 minutes by:
12/15/2017
Appliance Technician: Kelly, Appliance Technician replied 7 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,680
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Customer reply replied 7 months ago
AS stated in the question, I have replaced both the inverter and the control board. Still have problem.
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Sorry, I don't see that in your initial post. The site has had some trouble today.

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Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Did you test the thermistors for a short to ground shown on that page I sent you?

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Customer reply replied 7 months ago
NP. ... I have also ohmed the megnetron and thermistors. Both show good.
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

And you replaced the Appliance Manager board?

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Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Hmm, that is not good. I suspect it will require an on site tech to fix this. I will see if anyone else may have some input, though. Please do not rate the question or it will lock it and prevent anyone else from responding.

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Customer reply replied 7 months ago
DOH!
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