Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Can we shut off just the freezer and have the refrigerator…

Customer Question
Can we shut off...

Can we shut off just the freezer and have the refrigerator only running on our GE Gshf6kgzbccc model

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Bought 4/15/2011 is that model number I typed up above ok?

Contractor's Assistant: Do you plan on doing the work yourself?

Wanted to shut it off - cleared everything out to see if it reboots happy

Contractor's Assistant: Anything else we should know to help you best?

Just really icy and COLD in there!

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
12/14/2017
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,238
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping your refrigerator. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

Ask Your Own Appliance Question
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago

So I understand that you don't want to use the freezer at all and only want to use the refrigerator?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
For now - we want to get all the frost out of there. Turn it back on & see if it’s happy. Can we turn off just the freezer - yes or no???
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago

The answer is no, you cannot turn just the freezer off and still have the refrigerator running. On this model, all of the cold air in the refrigerator comes from the freezer. There is an air port at the top left of the refrigerator that sends cold air from the freezer in to the refrigerator. If the freezer is off, there is no cold air coming into the refrigerator to cool it down. If you want to melt the frost in the freezer by shutting it off, the refrigerator will also get warm.

- PLEASE rate my service before you leave today. Since we are on the honor system, Just Answer will only credit me for my time if you rate me positively. By giving me a rating of 4 or 5 stars at the TOP RIGHT of your screen I will provide free follow up questions for this appliance after this session. I am not always online, but answer questions as soon as I see them. Thank you.

Ask Your Own Appliance Question
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago

Is there anything else I can answer or did you have any other questions about defrosting?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Engineer-Tech Your Own Question
Engineer-Tech
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,238
1,238 Satisfied Customers
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA

Engineer-Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE Profile (model # PFCS1PJZSS) French door fridge.
I have a GE Profile (model # PFCS1PJZSS) French door fridge. It can't be older than 6 years, because the house we bought was built in 2010. A year ago, the fan that blows cold air from freezer to refr… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a GE ARctica model ps123sgmd and the refridgerator
Hi I have a GE ARctica model ps123sgmd and the refridgerator side is warm. I removed all of the shelves and close to the bottom there is fan that blows towards the door but it is not on. I have presse… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a kitchen aid model KSRS25Q or KSRB25Q refrigerator.
I have a kitchen aid model KSRS25Q or KSRB25Q refrigerator. I am not sure of the age maybe 15 years or so? the freezer works fine but the refrigerator has been not cold enough on highest setting for y… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a Ge TBX24Zl that I got a week ago, it has been perfect.
I have a Ge TBX24Zl that I got a week ago, it has been perfect. All fans running, compressor cooling good. Came home tonight and it is not cooling. Interior lights are on, no compressor running and ev… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a 1994 ge monogram refrigerator, side by side top compressor,
I have a 1994 ge monogram refrigerator, side by side top compressor, the model # XXXXX worn off. I cleaned the coils and defrosted the freezer. the freezer is working fine but the refrigerator dos'nt … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a bottom drawer fridge. The freezer is constantly accumulating
I have a bottom drawer fridge. The freezer is constantly accumulating an icy forest. There are not water leaks visible. It was set at 5. I changed it to 4… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I cant seem to find a top freezer refrigerator that gets the
I can't seem to find a top freezer refrigerator that gets the freezer really cold! I had a Kenmore that had dual controls (refig & freezer) and on coldest would get freezer down to -15 or so & no warm… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I HAVE A GE PROFILE ARTICA REFRIGERATOR MODEL # XXXXX PAWW
I HAVE A GE PROFILE ARTICA REFRIGERATOR MODEL # XXXXX PAWW AND TODAY ALL OF THE SUDDEN TO FREEZER TEMP WAS READING 37 DEGREES AND THE REFRIGERATOR SIDE WAS READING 57 DEGREE AND THE EXPRESS THAW LIGHT… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Our rs267lbsh is not cooling on the refrigerator side the freezer
Our rs267lbsh is not cooling on the refrigerator side the freezer side is working fine what is wrong with it… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My side by side GE refrigerator wont cool, Ive checked the
My side by side GE refrigerator won't cool, I've checked the freezer (which works fine) and the vents are clear. The refrigerator flashes to reset (over temp) button. When I push it it shows the lower… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My refrigerator just keeps running and never shuts off. Mod
My refrigerator just keeps running and never shuts off. Mod # XXXXX or E D5FHAXSO1. I CAN SHUT IT OFF AT THE THERMOSTAT What do you think the problem could be? Its been doing this for about a week now… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have an old GE Refrigerator, Model # XXXXX I opened
I have an old GE Refrigerator, Model # XXXXX I opened the freezer and it appears to be defrosting. I opened the refrigerator and it appears to be cold and the light comes on. I have several hundred do… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
hi...where is the evaporator in the refrigeration side of model
hi...where is the evaporator in the refrigeration side of model number psc23nswa? The freezer is cooling; but, the fridge is not.… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I purchased a small, 4 year old refrigerator that was barely
I purchased a small, 4 year old refrigerator that was barely used and was turned off for 10 months before I bought it. Now the refrigerator is modestly cold and the freezer doesn't freeze the food, it… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I havw a Hotpoint refrigerator model # CTX16HABNRAA. After plugging in the refrigerator a
I havw a Hotpoint refrigerator model # XXXXX After plugging in the refrigerator and letting it run overnight the freezer goes down to 5 degrees F. and the refrigerator went down to 33 degrees F., but … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
My Viking refrigerator alarm will not shut off. I have had
My Viking refrigerator alarm will not shut off. I have had constant problems with the freezer and I am having more, but I cannot get in touch with a repair man until morning and the alarm will not sto… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Our Whirlpool side by side refrigerator model number ED5FHEXNB00
Our Whirlpool side by side refrigerator model number ED5FHEXNB00 is staying really cold on the freezer side but the refrigerator is not; when we open the freezer door we can feel cold air coming out o… read more
Robert
Robert
Owner/Lead Technician
Vocational, Technical or Trade Scho
1,590 satisfied customers
We have an Amana model TH18TW refrigerator. The lights are
We have an Amana model TH18TW refrigerator. The lights are on, but it's not cold. There's a metal cover on the left side of the fridge, but I don't think the coils are there. Any suggestions?… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,602 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x