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WE have a Bosch dishwasher. We have had to shut the valve…

Customer Question
WE have a Bosch...

WE have a Bosch dishwasher. We have had to shut the valve off to the dishwasher because it kept filling. When we turned the dishwasher on to drain the water pooled in the bottom, it drained the water out, but then did not continue with the cycle. Any ideas? Thanks,

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

Just a sec.

Contractor's Assistant: Do you plan on doing the work yourself?

Trying to figure out if that is possible or whether we need a repair person or just to throw in the towel and buy a new one. Model #: SHE55P02UC/64 I don't know how old it is, but at least 5 years.

Contractor's Assistant: Anything else we should know to help you best?

I just noticed a puddle on the floor, even though we turned off the valve.

Submitted: 8 months ago.Category: Appliance
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Answered in 1 minute by:
12/14/2017
Appliance Technician: Kelly, Appliance Technician replied 8 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,994
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 8 months ago

Does the drain pump run when you turn the dishwasher on?

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Customer reply replied 8 months ago
Still there, Kelly?
Appliance Technician: Kelly, Appliance Technician replied 8 months ago

Yes, sorry for the delay.

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Appliance Technician: Kelly, Appliance Technician replied 8 months ago

That is a common problem. Please allow me just a few minutes to prepare some information for you, thank you!

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Appliance Technician: Kelly, Appliance Technician replied 8 months ago

Water leaked into the base of the machine, under the tub. Once that water has dried up, it will allow the float to drop and restore normal operation. The video at the link below shows how to access that area to dry the water out and replace the water inlet valve that is allowing too much water to fill (and overfill!) the tub.

CLICK HERE

The link below is to the part you will need!

CLICK HERE

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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