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G E glasstop oven will not go out of "loc" model PCS940DF4WW…

Customer Question
G E glasstop oven...

G E glasstop oven will not go out of "loc"

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

Model PCS940DF4WW and we bought it new a week ago!

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Just get the loc stuff to go off

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
12/13/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,509
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Customer reply replied 7 months ago
yeh fine I'm waiting
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Sorry still here, just pulling up the service manual.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Hmm, it's not pulling up for some reason. Can you take a picture of the control panel and use the paper clip button above this text box to attach the picture so I can see what buttons you have on the control panel?

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Customer reply replied 7 months ago
what paper clip button?
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

There should be a button above this text box to attach files so you can add your picture and I can see it.

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Customer reply replied 7 months ago
This isn't working - just jive me my $5 back - and thank you
Appliance Technician: Kelly, Appliance Technician replied 7 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,693
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Press and hold the 9 & 0 keys for 3 seconds. Does it reset and unlock?

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Customer reply replied 6 months ago
You charged me $5. and then $29. and it did not fix. I just had to get local help - just give me my $5. and $29 back please.
Herman Wahl
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