Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Got a message light e:15 I think. Dishwasher not working but…

Customer Question
Got a message light...

Got a message light e:15 I think. Dishwasher not working but sounds like drain trying to engage

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Thermador dwhd640jfm/85. How do I run atest cycle?

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if not too extensive

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
12/13/2017
Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,540
Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Ask Your Own Appliance Question
Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

E15 error code means water has leaked into the base and has activated the flood switch in the base.

What you need to do is pull the dishwasher out and lay it on its back and this will allow the water to drain out from the base. So you will need a towel for that part.

Once the water is out the flood switch will reset itself and this will stop the pump from running all the time.

Then retry it and fingers crossed this is just a one off that caused it.
But if it does it again then theres a leak under there which you need to find and fix. For this you need to remove both side panels and then you can see the workings under there and check for any loose hoses.

Try that and see how it goes from there and let me know.

Regards

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Daniel Your Own Question
Daniel
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,540
17,540 Satisfied Customers
Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.

Daniel is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My dishwasher kitchenaid kdfe454 will not run. when i press
my dishwasher kitchenaid kdfe454 will not run. when i press start, the draining indicator flashes, turns off and the machine shuts down and requires to be unplugged and replugged in before the buttons… read more
kingmz
kingmz
Appliance technician
Associate Degree
168 satisfied customers
MY dishwasher started to make noise on its own ... like its
MY dishwasher started to make noise on its own ... like its trying to drain and it gives me an E:15 code. What should I do? … read more
Daniel
Daniel
Home Appliance Technician
High School or GED
17,540 satisfied customers
I'm getting an error message E:15 and can't shut the
Second opinion] I'm getting an error message E:15 and can't shut the dishwasher off … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
I'm getting an error message E:15 and can't shut the
I'm getting an error message E:15 and can't shut the dishwasher off … read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
41 satisfied customers
I have a water tap message in red on our dishwasher. and
i have a water tap message in red on our dishwasher. and there is a beeping sound when we try and start the washer. please advise what to do and thanks … read more
Daniel
Daniel
Home Appliance Technician
High School or GED
17,540 satisfied customers
I have a miele dishwasher that is not filling with water. It
Hi, I have a miele dishwasher that is not filling with water. It sounds like it's going through the cycle but nothing is happening. The intake/drain light flashes and then stays on. Yesterday we had t… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Since I had a water leak on the counter above my dishwasher,
Since I had a water leak on the counter above my dishwasher, I am now getting the following message on the Display: Watertap Aqua stop E:15. I turned off the water to the dishwasher and turned off the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a tecnik dishwasher, approx 10 years old. Switch on
I have a tecnik dishwasher, approx 10 years old. Switch on power and now suddenly it starts up before the door is closed, which is not normal.....sounds like it is trying to fill but just the sound of… read more
Dino
Dino
gcse
60 satisfied customers
How ing on display, E15 showing on display since we cleaned
E15 showing on display since we cleaned the filter and spray arms yesterday. We tried tilting it back but E 15 displays again … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,206 satisfied customers
I have a GE dishwasher. My drain line seems to be clogged,
I have a GE dishwasher. My drain line seems to be clogged, will the drain not working keep the dishwasher from refilling and going through the rest of the cleaning process? I added water and it pumped… read more
lm0494
lm0494
7 satisfied customers
I put dishwashing liquid in my dishwasher by mistake and now
I put dishwashing liquid in my dishwasher by mistake and now i am gettting an e-15 message … read more
AppTech8579
AppTech8579
1,774 satisfied customers
Tyler, My Bosch E15 light is on, but also, my sink seems
Hi Tyler, My Bosch E15 light is on, but also, my sink seems to be clogged and I cannot get it unclogged. Could it be backing up into the dishwasher? I did not notice the E 15 light, nor the sound it m… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
i have a bosch dishwasher thats less than 6 months old that
i have a bosch dishwasher thats less than 6 months old that is not draining. it keeps saying "water tap" i cleaned the filter and also checked the drain pipe to the garbage disposal, and it still has … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
We have a new Bosch dishwasher SHP65T55UC/02 installed 1/30/2014.
We have a new Bosch dishwasher SHP65T55UC/02 installed 1/30/2014. The operating panel displays a message "E.15" and the washer sounds like it is draining even though empty. Pressing the off switch doe… read more
ed michaels
ed michaels
designer and manager
engineering/architecture (3 years)
693 satisfied customers
I have a GE dishwasher that came in a mobile home. It is skipping
I have a GE dishwasher that came in a mobile home. It is skipping the wash cycle. I am trying to figure out what part to order for it. The model number is XXXXX… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
How can I reset an HG01 Mile Model G892 SCU Plus diswasher
How can I reset an HG01 Mile Model G892 SCU Plus diswasher to run now that I cleaned the drain and trap of some broken glass bits? The intake/drain light stays lighted and I can't get "start" to engag… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have a Bosch dishwasher model #shu3302c the water will not
We have a Bosch dishwasher model #shu3302c the water will not fill in the dishwasher and the drain cycle seems to keep running… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a Jennaire dishwasher. After a dishwashing cycle there
I have a Jennaire dishwasher. After a dishwashing cycle there is water left in the bottom that does not drain or get pumped out.… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x