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Got a message light e:15 I think. Dishwasher not working but…

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Got a message light...

Got a message light e:15 I think. Dishwasher not working but sounds like drain trying to engage

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Thermador dwhd640jfm/85. How do I run atest cycle?

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if not too extensive

Submitted: 4 months ago.Category: Appliance
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Answered in 5 minutes by:
12/13/2017
Appliance Technician: Daniel, Home Appliance Technician replied 4 months ago
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,410
Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.
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Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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Appliance Technician: Daniel, Home Appliance Technician replied 4 months ago

E15 error code means water has leaked into the base and has activated the flood switch in the base.

What you need to do is pull the dishwasher out and lay it on its back and this will allow the water to drain out from the base. So you will need a towel for that part.

Once the water is out the flood switch will reset itself and this will stop the pump from running all the time.

Then retry it and fingers crossed this is just a one off that caused it.
But if it does it again then theres a leak under there which you need to find and fix. For this you need to remove both side panels and then you can see the workings under there and check for any loose hoses.

Try that and see how it goes from there and let me know.

Regards

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Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,410
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Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.

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