Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Tyler I️ have a Kitchen Aid dishwasher... that will only…

Customer Question
Hello Tyler I️ have a...
Hello Tyler I️ have a Kitchen Aid dishwasher... that will only heat up and begin to wash w no water... I️ replaced the water inlet valve and checked to make sure the float switch is good... other times the dishwasher will not fill and the drain pump will come on and run continuously until cancel is pressed.... model number of the unit is KDTM404ESS1
Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
12/13/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

You'll want to check power between the 2 wires at the valve and make sure you're not getting 110 volts to the valve. If that checks good, check the float switch and make sure there is continuity through that as well. If you are NOT getting 110 volts to the valve and there is continuity through the float switch your control board up in the upper right hand corner of the door needs to be ordered and replaced because it's just not sending power to the valve.

Now if you find that the float switch does not have continuity with the float down, replace the switch. And if you find that the valve is getting 110 volts, you either have another bad valve, or you're not getting water to the valve from your house.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Ok because I️ am getting 110 volts to the valve... I️ guess I’ll have to go and double check the float switch for continuity
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

You're getting 110 volts between the 2 wires to the valve? If so, the float switch has nothing to do with the problem. You either have a bad valve or are not getting water to the dishwasher if you're getting 110 volts to the valve.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Well actually when I️ put my two leads on the two wires for the valve I️ get nothing but if I️ put one lead on a wire then use my other lead on the metal base of the dishwasher I️ then get 110
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

OK got it. So you are losing your neutral which goes through the float switch and goes up to the control board so definitely make sure the float switch isn't a problem and if that checks god you need to replace the control board.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
88,379 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,379 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Whirlpool dishwasher (DU1055XTVS8). The dishwasher
I have a Whirlpool dishwasher (DU1055XTVS8). The dishwasher no longer finishes the washing cycle. It starts fine, fills with water, washes the dishes as normal but then just starts running. When you open the dishwasher the dishwasher is empty ... I have two other clues When you run the diagnostics on the dishwasher, it runs diagnostics for about 4 minutes (supposedly it is supposed to run for about 15-20) but then just stops with all of the lights of dishwasher. I just replaced the control module two days and the symptoms have not changed … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Kitchen aid dish washer model kdte204dwh1 washer was not
kitchen aid dish washer model kdte204dwh1 washer was not filling with water. replaced valve inlet but still no water. How much voltage activates the valve inlet ? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My dishwasher will nor run. the lights come on to indicate
my dishwasher will nor run. the lights come on to indicate the time remaining but nothing happens. after 4 minutes i pushed cancel and the dishwasher attempted to drain but there was no water to drain… read more
Joel Swenson
Joel Swenson
High School or GED
3,937 satisfied customers
WHIRLPOOL DISHWASHER -DU1055XTVQ2 STUCK IN WASH CYCLE WHEN
WHIRLPOOL DISHWASHER -DU1055XTVQ2 STUCK IN WASH CYCLE WHEN WE START MACHINE, THE MOTOR RUNS LIKE IT'S TRYING TO WASH, BUT NO WATER IN MACHINE. THEN WE CANCEL, IT TRYS TO DRAIN, THEN STOPS AFTER SOME T… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,379 satisfied customers
My GE cdw9380nss dishwasher makes a loud electrical
My GE cdw9380nss dishwasher makes a loud electrical generator pump type noise for about 3 minutes during its cycle. After the dishwasher is finished, there are still suds at the bottom. How can I fix … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kenmore dishwasher #665.17032400. It stopped filling
I have a Kenmore dishwasher #665.17032400. It stopped filling recently. I have done the following based on checking various videos online: 1) replaced inlet valve 2) checked float valve - no obstructi… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
My Kenmore Dishwasher model 665.16874000, serial # *****
My Kenmore Dishwasher model 665.16874000, serial # ***** is overflowing water from the front door in the initial minutes after start up. The water intake valve solenoid reads 1000 ohms. I disassembled… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Removed dishwasher during a kitchen remodel. Dishwasher fell
Removed dishwasher during a kitchen remodel. Dishwasher fell off dolly and when we reinstalled can't get it to fill. It appears to run through the various cycles but does not fill or wash or rinse. Th… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Whirpool dishwasher mod du980qpdb5 hit any cycle and it goes
Whirpool dishwasher mod du980qpdb5 hit any cycle and it goes into drain and stays there until I hit cancel. Then it goes through a drain cycle and stops… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Re: Kitchen Aide dishwasher, Model KUDIO(or 0)1ILBL2 When
Re: Kitchen Aide dishwasher, Model KUDIO(or 0)1ILBL2 When turned on, the water keeps running, does not get pumped out and leaks out on the floor. When turned off, there continues to be standing water … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
my Ge Dishwasher series Gld4550N10ss wiil not start filling
my Ge Dishwasher series Gld4550N10ss wiil not start filling with water---when you open and shut the door again to try to restart it just beeps every minute or so. We turned the poweroff for about five… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I have the check water fault on a Bosch S901B Dishwasher, I
I have the check water fault on a Bosch S901B Dishwasher, I have removed the panel and checked the water filling is ok, The solenoid valve works on the inlet (stops when opening door and starts beginn… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Kenmore Ultrawash Dish W - Model 605. Flooded three rooms.
Kenmore Ultrawash Dish W - Model 605. Flooded three rooms. 14 minutes showing on timer. Overfill protector was gunky and sticking. Tried cancel/drain, but continued to over flow. Shut off dishwasher w… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
i have a GE, model number GLD5660N10SS dishwasher(Quiet Power
i have a GE, model number GLD5660N10SS dishwasher(Quiet Power 3). When we press start, preset lights flash (doesn't beep), and it is not filling with water. when it stops running, lights also stop fla… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
i have an Ikea Whirlpool DWF A10. The light is flashing and
i have an Ikea Whirlpool DWF A10. The light is flashing and the dishwasher will not run, i have cleaned out the filters pressed and held the button and it drians fine but then the light starts flashin… read more
SparePartspro
SparePartspro
Business Owner
Vocational, Technical or Trade Scho
26 satisfied customers
my bosch shv 4300 is draining extremely slow....I have checked
my bosch shv 4300 is draining extremely slow....I have checked the drain line no kinks and dispoal inlet is clear.… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
I have an Asco dishwasher,,about 5 years old. Never gave me
I have an Asco dishwasher,,about 5 years old. Never gave me a problem until yesterday. It won't introduce water to begin the wash cycle. It sounds like it's working, but I open the door and there's no… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Hello, During the end of the wash cycle, dishwasher would
Hello, During the end of the wash cycle, dishwasher would not stop draining. After opening dishwasher, closing it and pressing cancel and drain, I opened the dishwasher to find a little water in the t… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x