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I have the HE Centennial model, i use the deep water wash…

Customer Question
I have the HE...

I have the HE Centennial model, i use the deep water wash mode ..and when the wash is done it's almost as if the clothes didn't even get wet?

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Maytag model number MVWC415EW2, 7 months old

Contractor's Assistant: Do you plan on doing the work yourself?

What work? i want to know how to make this thing use more water

Submitted: 8 months ago.Category: Appliance
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Answered in 26 minutes by:
12/13/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,593
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Ok if you feel the clothes are not getting wet !

#1 Are both hot and cold water supply valves turned on to the unit?

#2 Do you still have detergent on the clothes?

And if your using the deep water wash cycle that is all the water this machine will use, After all this unit has to meet the new EPA resource saver guidelines to be sold in the U.S

But that does not mean that you do not have something wrong with it .

So once I get the answers to my questions then we can go forward!

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?

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