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We just had a power outage. Everything in the house works…

Customer Question
We just had a...

We just had a power outage. Everything in the house works except the oven, I reset the circuit breakers. Is there something on the oven that needs to be reset?

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

It's been off due to the power outage for the past 2+ hours.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, unless I can't get it figured out.

Contractor's Assistant: Anything else we should know to help you best?

LIke what?

Submitted: 4 months ago.Category: Appliance
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Answered in 5 minutes by:
12/13/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,275
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

What is the make and model of the oven?

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Customer reply replied 4 months ago
Jenn-Air, don't know model number. 4 burner, with an open flame grill replaceable unit. Electric oven.
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Is the clock on at all or is the unit totally dead? If the unit is totally dead check the power to the unit at the terminal block where the cord connects. Make sure you have 240 volts to the unit. If you do I would need the complete model number to check the wiring for any sort of thermal fuse to the clock controller. Most Jenn Air units do not have that so there is a good chance the clock may have been damaged due to the outage. Check those things and if you can get me a model number great. I will be done for the night as it is 2:30am my time. I will be back in the morning. Just post and let me know if you need any more help.

All I ask is please use the....FINISH BY RATING link at the top your page to select a 5 STAR RATING before leaving today....this is important for my status on the site plus without a rating I will receive ZERO credit(NO PAY) from the site for assisting you. Also rating now does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

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Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,275
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Experience: Over 20 yrs. experience with 25,000+ in home repairs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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