Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My GE Profile side by side refrigerator/freezer has a

Customer Question
My GE Profile side...

My GE Profile side by side refrigerator/freezer has a problem making thoroughly solid ice cubes. They come out partially formed with a thin veneer of ice covering the top portion of the cubes.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

About 17 years old. I could probably get the model number, but it would take a few minutes. Shall I get it?

Contractor's Assistant: Do you plan on doing the work yourself?

It depends how complicated it is.

Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
12/12/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,330
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

That issue is due to a lack of water in the unit, you have a fill issue ot the icemaker. Either the fill valve is not working right or you may have a water issue to the unit itself. Check the water supply to the refrigerator. if that is good I would replace the fill valve first. If for some reason that does not solve the problem you would have to replace the ice maker.

All I ask is please use the....FINISH BY RATING link at the top your page to select a 5 STAR RATING before leaving today....this is important for my status on the site plus without a rating I will receive ZERO credit(NO PAY) from the site for assisting you. Also rating now does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Where exactly is the fill valve, and how do I check for adequate water supply?
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

What is the model of the refrigerator? Also testing this will be complicated involving jumpering terminals out and so forth did you want to do that.

Ask Your Own Appliance Question
Was this answer helpful?
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,330
18,330 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
my Samsung RS265TRS side by side refrigerator isnt making
my Samsung RS265TRS side by side refrigerator isn't making ice and the "ice off" icon is blinking on the front. I have removed and reinstalled the ice bucket multiple times- it is seating well and is … read more
Appliance Guru
Appliance Guru
Owner and Technician
18,330 satisfied customers
I have a GE monogram model ZFSB23DRGss side by side refrigerator
I have a GE monogram model ZFSB23DRGss side by side refrigerator and the freezer side does not go below 10 degrees and the refrigerator stays at 42 and should be at 36. I have tried to adjust it but i… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Our Kitchenaid side by side refrigerator ice maker quit
Our Kitchenaid side by side refrigerator ice maker quit working. We replaced it with a new ice maker and it's still not working … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
This is the fresh food ice maker not the freezer. Does the
This is the fresh food ice maker not the freezer . Does the service diagnostic test #99 energize both valves, the primary in the back in the compressor compartment and the one in the french door ice m… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
94 satisfied customers
My GE model GSCSPGXCFSS side by side refrigerator freezer
My GE model GSCSPGXCFSS side by side refrigerator freezer looks like some one poured water from the ice maker down. Help … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a Samsung side by side refrigerator /freezer and the
I have a Samsung side by side refrigerator /freezer and the refrigerator temperature seems to not be cold enough. How do I lower the temp? I have somehow lost/ or misplaced the manual. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,800 satisfied customers
I have a Kenmore Elite side by side refrigerator. It's
I have a Kenmore Elite side by side refrigerator. It's practically brand new since I do not live at the residence and only use the ice maker when I have guests. Well, I have guests and my ice maker is… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a whirlpool side-by-side refrigerator freezer. The
I have a whirlpool side-by-side refrigerator freezer. The ice make quit working so I emptied out the freezer, cleaned it out good and poured warm water through the mechanism, spilling out through the … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Ge refrigerator/freezer w/ ice maker. Ice maker harvests
ge refrigerator/freezer w/ ice maker. Ice maker harvests ice, but the ice bucket is frozen cubes or just a slab of ice. What is wrong? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have an Amana side by side refrigerator and the freezer is
I have an Amana side by side refrigerator and the freezer is getting warm and the ice is melting. if I unplug and let it sit for 40-60 mins. it stargs and work fine sotime it will work for days and ot… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Samsung side-by-side refrigerator/freezer. The
I have a Samsung side-by-side refrigerator/freezer. The water dispenser starts making a grinding sound after dispensing water. It varies as to when that sound begins: usually after 4-12oz. I just did … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,800 satisfied customers
I have a side by side refrigerator/freezer. The freezer
I have a side by side refrigerator/freezer. The freezer temperature screen (located in the refrigerator) does not show the temperature. Threfrigerator screen operates just fine. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a whirlpool side by side refrigerator/freezer. The
please. I have a whirlpool side by side refrigerator/freezer. The freezer door panel is pulling away slightly at the top and does not click back in. We noticed this when the ice maker was full. So, we… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
The Freezer side of our side by side refrigerator is not
The Freezer side of our side by side refrigerator is not getting as cold as usual, barely keeping things frozen. There is no change to the fridge side. Also there is a loud click, the freezer attempts… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
The ice maker of my Kenmore side by side refrigerator, model
The ice maker of my Kenmore side by side refrigerator, model # 106.52603100, does not produce ice. I've already replaced part # 628399, with substitution part # w10190935, and it still is not working.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Our side by side refrigerator freezer is not working
Our side by side refrigerator freezer is not working correctly. The freezer is not working. Ice cream melted, so far none of the meat shows signs of thawing but ice maker has shut down. … read more
Appliance Guru
Appliance Guru
Owner and Technician
18,330 satisfied customers
I have a Kitchenaid side by side refrigerator/freezer that's
Hello! I have a Kitchenaid side by side refrigerator/freezer that's about 16 years old. I may have two problems: 1. the icemaker makes too much ice and the bin overflows. I see icicles coming down out… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,330 satisfied customers
Side by side refrigerator ice maker will not change from
side by side refrigerator ice maker will not change from crushed ice to cubes...only dispenses crushed ice. Water dispenser works … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,800 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x