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My GE microwave doesn't rotate if I place anything on the…

Customer Question
My GE microwave doesn't rotate...
My GE microwave doesn't rotate if I place anything on the glass plate in it.
Submitted: 8 months ago.Category: Appliance
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Answered in 2 minutes by:
12/12/2017
Appliance Technician: Kelly, Appliance Technician replied 8 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,065
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 8 months ago

May I have the model number from the microwave, please?

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Customer reply replied 8 months ago
GE KP90BOM1BB
Appliance Technician: Kelly, Appliance Technician replied 8 months ago

Please allow me just a few minutes to prepare some information for you, thank you!

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Appliance Technician: Kelly, Appliance Technician replied 8 months ago

The turn table motor will need to be replaced. It is accessed by removing the bottom of the microwave after pulling it from the cabinet. See number 427 at the link below.

CLICK HERE

The link below is to the part you will need!

CLICK HERE

All connections simply unplug and plug in, making for an easy repair!

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

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