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There is a loud clicking grinding sounds when the

Customer Question
There is a loud...

There is a loud clicking grinding sounds when the microwave/oven is plugged in, almost sounds like a seized motor. it is a wall unit and now the oven belwo it makes the same sounds. They work fine, but we have to unplug them when not in use to avoid hearing that loud noise.

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

GE about 12-14 years old

Contractor's Assistant: Do you plan on doing the work yourself?

If it's easy I would, or can an electrician or handyman do it if complicated?

Contractor's Assistant: Anything else we should know to help you best?

No I just want to know if I need a part or there is somthing I can do before I call someone to come out as they charge a service call

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
12/12/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

So it happens without the unit running at all?

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Customer reply replied 7 months ago
it never shuts off while it's plugged in
Customer reply replied 7 months ago
I'm at the office and cannot talk on the phone
Customer reply replied 7 months ago
Can you send me steps on how to fix this myself?
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

OK nothing should be running in the unit when it is plugged in so you either have an issue with the board powering something on and off that should not be or a door switch issue causing something to run when it should not be running. This would be hard to say 100% without me being there on site of course, you would have to take the grill off the top and the screw above the control console off and lift up the control console rock it forward and look inside and see if you see what is making the noise.

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