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We bought an upright Bosch freezer about 2 months ago at…

Customer Question
We bought an upright...

We bought an upright Bosch freezer about 2 months ago at House & Home. The top shelf lid has broken, we need a replacement, how can we go about it? Well aware that it is not covered under guarantee but need to replace, tried to contact House & Home but no Joy, please assist.

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

We bought it on the 1st August 2017. I am not sure but what I have on the receipt says Bosch GSN33V130 220LT U/Freeze.

Contractor's Assistant: Do you plan on doing the work yourself?

We are not sure how to remove the lid, because it seems quite complicated.

Contractor's Assistant: Anything else we should know to help you best?

That is all, can you perhaps assist?

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
12/12/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

I am sorry I see you are in South Africa I do not have a lookup for your unit, please stand by.

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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
Await your response.
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
I am still waiting for the South African agent to contact us.
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
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