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I have a GE refrigerator and order filter replacement parts…

Customer Question
I have a GE...

I have a GE refrigerator and order filter replacement parts from you. I replaced one a few days ago and after purging the line, I filled a water bottle and then when returning for another, The filtered water stopped completely. I took the new water filter off, shook it quite a few times.. Rinsed it touroughly, and still no go. What can I try? I don't want to call repair. It is easier and cheaper to switch to a manual filtering system if needed. Do I have any options?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

One moment please.....

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 2 months ago.Category: Appliance
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Answered in 3 minutes by:
12/12/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 2 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,985
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 2 months ago

Hello, I want to cover a few things before we begin to make this go smooth on mine and your end. First there is a delay in responses this is not Skype or texting so please only reply after you receive a reply from me. Please do not reply multiple times with”hello?? where are you?? what's going on etc..... that will only delay a response even further as this has to travel through the server and site to get to me and there is more than one question going on so please be patient if you can not do that just let me know. Secondly, this is not a free service, I work on the site and can not work for free just like you likely do not work for free so please keep that in mind and use the rating system when done to credit my time. Third, the site will send you offers for phone calls subscriptions etc... That is not me sending you the information even though it may appear that way. You can accept that if you want to, but please do not get mad at me for any offer sent to you by the site. Lastly I need the make and model of the appliance, check the frame edges with the door,lid,drawer open on the unit. The models typically start with 3-4 letters unless it is a Kenmore product. Please post that if you have not and lets begin.

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Customer reply replied 2 months ago
model number GSS 25WSTI
SERIAL NUMBER RR 404839
Appliance Technician: Appliance Guru, Owner and Technician replied 2 months ago

Do you have the old filter?

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Customer reply replied 2 months ago
No
Customer reply replied 2 months ago
Thx.....but I will pass. It appears you are really busy. Pleas do Not call.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 months ago

I can call you now if needed. If no water comes out of the dispenser did you order a OEM filter?

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Appliance Technician: Tom Goellner, Home Appliance Technician replied 2 months ago
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,672
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.
Verified

Refrigerators come with the filter installed , but they also send a " by-pass " fitting that screws in in place of the filter. Hopefully you still have this and install it . If you get water then you know the new filter is the problem.

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Appliance Technician: Appliance Guru, Owner and Technician replied 2 months ago

Just let me know if you still need help

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Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,985
17,985 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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