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I have a 12 yr old Maytag Range. Today I started the auto…

Customer Question
I have a 12...

I have a 12 yr old Maytag Range. Today I started the auto clean . I followed the instructions in the manual which came with the product. The door locked but the clean cycle did not begin. I waited four or five minutes and then cancelled the process.The door did not unlock. I repeated the process with the same result. The door remains locked. Any suggestions?

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

It is a 12 year old machine. It is a 12 year old Precision Touch 700 Electric Smoothtop.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, hopefully.

Contractor's Assistant: Anything else we should know to help you best?

Such as?

Submitted: 7 months ago.Category: Appliance
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Answered in 4 minutes by:
12/11/2017
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your Maytag Range . Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago

Please give me the model number found by pulling the front drawer out.

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Customer reply replied 7 months ago
MER5775QAS
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago

Great. One moment while I look that up.

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Customer reply replied 7 months ago
I am not happy with this process. Cancel this request please.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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