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My maytag MGT8775XS00 gas range the door will not lock. 5…

Customer Question
My maytag MGT8775XS00 gas...

My maytag MGT8775XS00 gas range the door will not lock

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

5 years maytag gemini

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Tred to use cleaning cycle on upper oven bottom oven is cleaning now

Submitted: 8 months ago.Category: Appliance
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Answered in 5 minutes by:
12/11/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,535
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Give me a minute or two to pull up information on this model

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

Only 1 oven can be cleaned at a time.

Both oven doors lock when either oven is being cleaned.

So if the lower oven is now cleaning is the upper oven door NOT locked?

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Customer reply replied 8 months ago
upper will not lock and lower just stopped error says not available
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok so then you would have more then one issue!

Does the upper oven seem to close fully?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

Did I loose you?

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