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We have a Kenmore elite washer.Oasis HE.The lid is locked and will not open even if I push the lid lock reset button. I have unplugged the washer and washed again to see if the lock releases, it does … read more
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Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

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Tyler Z.

Tyler Z.

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9+ years being an appliance technician with factory training.

Kelly

Kelly

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20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

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william

william

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Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

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25+ years experience. I'm now employed by a commercial cooking equipment service company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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