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Diagnostic test Mode for WFW9400SW00? Problem just started…

Customer Question
Diagnostic test Mode for...

Diagnostic test Mode for WFW9400SW00?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Problem just started this morning. Water won't fill and washer makes clicking/ratcheting sound.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Whirlpool Duet Model WFW9400SW00, 10 or 11 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Maybe.

Submitted: 7 months ago.Category: Appliance
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Answered in 8 minutes by:
12/10/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,709
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Do this and let me know what the last error code is...CLICK HERE

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Customer reply replied 7 months ago
F30
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

OK that is a dispenser error meaning the dispenser motor is either not rotating or is not going to the home position. With the top off after you start a cycle does the dispenser motor rotate at all or does it rotate and never stop?

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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