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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Our GE Monogram side by side built in has quit cooling and

Customer Question

Our GE Monogram side by side built in has quit cooling and freezing. What could be causing that.
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: around 13 yrs old. Ziss480nrcs
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: Not sure how long the issue has been going by we just bought the house and started using it yesterfsy
Submitted: 11 months ago.
Category: Appliance
Expert:  Rusty S replied 11 months ago.

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

Customer: replied 11 months ago.
No a GE repair person came out today and resolved the issue. I do not want to be charged the remaining balance since the issue wasn’t resolved by your service.
Expert:  Rusty S replied 11 months ago.

I understand, thank you. I will send your deposit in for a refund posthaste!