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I tried to use my new Whirlpool oven Model WFE5a5S0EW1 to…

Customer Question
I tried to use...

I tried to use my new Whirlpool oven Model WFE5a5S0EW1 to bake a casserole. I set it for 350 oF but it never got even to boiling temperature. What can I do? The controls are not very user-friendly.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Model WFE515S0EW1. We just bought it at Home Depot. This is the first time I've tried to use the oven.

Contractor's Assistant: Do you plan on doing the work yourself?

What work? If you tell me what to do I'll do what you say if that's what you mean.

Contractor's Assistant: Anything else we should know to help you best?

Are you a real person?

Submitted: 8 months ago.Category: Appliance
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Answered in 5 minutes by:
12/10/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

DO the burner work on the top?

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Customer reply replied 8 months ago
I want to cancel this session. This is not what I thought it was. Please refund my money. I will ask the bank to get involved if you don't.
Customer reply replied 8 months ago
Cancel this session and refund any amount you are trying to charge!!!!
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

OK no need to get all hostile with threats right away about it, relax I will submit this for a refund.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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