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My washer goes through all the cycles,but the load comes out…

Customer Question
My washer goes through...

My washer goes through all the cycles,but the load comes out dirty, the dirt on the knees remains

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

2 years

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Mod# ***** 5000 DWO

Submitted: 7 months ago.Category: Appliance
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Answered in 1 minute by:
12/9/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,240
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
.

Give me a minute or two to pull up information on this model.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

What type of detergent do you use? He or non HE

And you do realize this unit uses very little water (less the three gallons of water ),so you have to wash less clothes to get the clothes clean correct? NO MATTER WHAT THE MANUFACTURE SAYS!!

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