Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The bottom of my dishwasher works but the top it not

Customer Question
The bottom of my...

The bottom of my dishwasher works but the top it not working

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Whirlpool with the power wash

Contractor's Assistant: Do you plan on doing the work yourself?

Don't know

Contractor's Assistant: Anything else we should know to help you best?

I was wondering if it was still under warrenty

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
12/8/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,709
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Do you have the model number off the tag on the frame edge of the unit?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
GU2399XTVB1
Customer reply replied 7 months ago
no
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

OK one sec while I check it out

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Can you double check the model it comes up invalid.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have a whirlpool Gold 51 dishwasher, not a year old. It has
Have a whirlpool Gold 51 dishwasher, not a year old. It has never dried properly. There is always water on the door. We are using the correct settings. Any ideas? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have a Whirlpool WDT720PADM1 dishwasher that is ~ 3 years
We have a Whirlpool WDT720PADM1 dishwasher that is ~ 3 years old. The water fills and the drain cycle works but the washing cycle doesn't work - no spraying action (tested with a cup right side up in … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Our washer stopped in mid-cycle. displaying E -24 on its
Our washer stopped in mid-cycle. displaying E -24 on its screen. There is undrained water in the bottom. All attempts to re-start also end at E-24. How do I proceed? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
My washing machine is less than a year old and stopped last
my washing machine is less than a year old and stopped last night halfway though a cycle. There is still water in the tub. I already flipped the breaker to make sure that was not the problem. Is there… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
The dishwasher isnot starting. the button next to the
the dishwasher isnot starting. the green button next to the "clean" button is blinking 7 times repeatedly. the last time this happened it was still under warrenty and nothing was wrong with it just it… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My daughter has a Kenmore dishwasher model 58715102801. It
My daughter has a Kenmore dishwasher model *********** It does not adequately fill with water. Water stops coming in when it is an inch or more below the heating element. I have replaced the float swi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My whirlpool refrigerator model GB2FHDXWS04 has formed ice
My whirlpool refrigerator model GB2FHDXWS04 has formed ice crystals in the bottom freezer. The crystals have increased overnight. I was without power for about 20 hours a few days ago. What should I d… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a Whirlpool microwave that has a manufacturer date of
I have a Whirlpool microwave that has a manufacturer date of june 2009 that is not working is it still under warrenty… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I just got a new Whirlpool washing machine delivered yesterday.
I just got a new Whirlpool washing machine delivered yesterday. I tried to wash my first tub today and the machine stops at "wash". I rearranged the load twice, the clothes are still very wet but the … read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Hello, I live just a few minutes from the USA Border and can
Hello, I live just a few minutes from the USA Border and can get a whirlpool kitchen applaince set a fair bit cheaper at a Lowes just across the border than at our local appliance stores. I am just wo… read more
John
John
Home Appliance Technician
13,453 satisfied customers
I have a GE dishwasher, model GSD2100N00WW. The dishwasher
I have a GE dishwasher, model GSD2100N00WW. The dishwasher is brand new, but it will not drain. The drain hose is connected to a garbage disposer and I verified the knock-out was removed. The disposer… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Have a new dishwasher, bought 4/10 installed 12/8/10. Have
Have a new dishwasher, bought 4/10 installed 12/8/10. Have used it 2 - 3 times and each time it left about an inch or so of water in the bottom of the dishwasher. Can you help with the problem? Sam Gu… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
HELP!! The top rack of our dishwasher isnt washing at all
HELP!! The top rack of our dishwasher isn't washing at all (it kind of makes me wonder about the bottom as well). In looking at the dishes, the glasses have spots, the coffee cups clearly still have c… read more
Justin
Justin
Appliance tech and Business owner
High School or GED
827 satisfied customers
i have a 4 year old dwsher, model gu2400xtp86 that never gets
i have a 4 year old dwsher, model gu2400xtp86 that never gets things clean. water temp is correct, seems like it is clogged up or something. dont have the booklet to troubleshoot. please help...is the… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
My Jenn-Air dishwasher looks like it just isnt getting any
My Jenn-Air dishwasher looks like it just isn't getting any power. The outlet is good so it's not that. I had a repair person come and he diagnosed it as the control board. I ordered a new one from Je… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a 7 year old whirlpool dishwasher that has worked fine.
I have a 7 year old whirlpool dishwasher that has worked fine. Yesterday it stopped during its cycle and will not respond to cancel or start. It shows no sign that it is still receiving electricity. W… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Our brand new LG dishwasher never drains all the water out
Our brand new LG dishwasher never drains all the water out ouf the bottom between cycles and when all finished there is some slightly dirty water still down in the bottom. We have checked all the hose… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
My Kenmore dishwasher Delay Light is flashing rapidly ...
My Kenmore dishwasher Delay Light is flashing rapidly (Dishwasher newly installed ran only one cycle). Cycling power off/on does not clear this fault. - What does this fault code mean and how do I cle… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x