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My built in Jenn-aire microwave makes a loud buzz and does…

Customer Question
My built in Jenn-aire...

My built in Jenn-aire microwave makes a loud buzz and does not heat, when turned on?

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

JMC7000ADB.

Contractor's Assistant: Do you plan on doing the work yourself?

Not sure on age, we bought the house. At least 10 years

Contractor's Assistant: Anything else we should know to help you best?

I would like to repair myself

Submitted: 7 months ago.Category: Appliance
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Answered in 6 minutes by:
12/8/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

A loud buzzing and not heating is normally an issue with the high voltage components with in the unit .

Have you ever worked on a high voltage microwave before ?

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Customer reply replied 7 months ago
No, but I am an Electrician and also design power distribution
Customer reply replied 7 months ago
What is the process for the repair and the part needed?
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