Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a whirlpool microwave oven that is two and half years…

Customer Question
Hi! I have a...

Hi! I have a whirlpool microwave oven that is two and half years old that is not working correctly. I did not purchase the extended warranty on it. I have contacted two appliance repair shops. One does not work on microwaves and the other told me it would probably cost more to repair than to purchase a new one. Really disappointed with the fact it is still practically new. Is there anything that can be done about this?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

We purchased it in April of 2015. The model number is *****

Contractor's Assistant: Do you plan on doing the work yourself?

No. We have no experience with this kind of work.

Contractor's Assistant: Anything else we should know to help you best?

The problem we are having is that sometimes when we open the door, the light doesn't come on. When that happens we cannot start the microwave. Sometimes, if we wait several minutes, the light will come on and we can proceed, but sometimes not.

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
12/7/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Not sure what your question is !!

You said ((Really disappointed with the fact it is still practically new. Is there anything that can be done about this?))

Are you asking if we can make them work on the unit or what?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

Or are you thinking this web site is a Whirlpool web site?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

If your thinking this was a whirlpool site .it is not ,but I can save you some time with Whirlpool the unit is out of the manufactures 1 years warranty ,they will not help you .

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

FRom What you have said so far I can tell you what I suspect is the issue with your unit .

Ask Your Own Appliance Question
Customer reply replied 7 months ago
I thought it was the whirlpool website. I know it is out of warranty. Just disappointed it is only 2 1/2 years old. Thank you for responding.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

no appliance manufactures make anything to last anymore they are all made of plastic .

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Thank you. Always before, we have purchase the extended warranty, and not used it. Live and learn
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

Right.

Well if you decide to do any DIY repairs on it I can assist you, but this is not a free web site.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Thank you for your time. I’ll keep trying to find someone who can work on it.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

no problem! good luck and have a very Merry Christmas !

Ask Your Own Appliance Question
Customer reply replied 7 months ago
You too!
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a fridgadaire microwave fpbm3077rfa and the touch pad
I have a fridgadaire microwave fpbm3077rfa and the touch pad quit working. Calling fridgedaire I was told to replace the control board, which I have at a cost of $160. Still have the same issue. None … read more
AppTechNC
AppTechNC
Appliance Repair Technician
Appliance Repair
124 satisfied customers
Bought all new appliances in 2015 and microwave stopped
Bought all new appliances in 2015 and microwave stopped working and dishwasher has issues. Bought maytag because of the commercials, not happy. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,188 satisfied customers
If I provide model number, serial number, and approximate
If I provide model number, serial number, and approximate date of installation, can you tell me if my microwave's extended warrantee is still in effect? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a mod #PHB920SFISS GE range. Last night there was a
We have a mod #PHB920SFISS GE range. Last night there was a slight POP and then the oven and all cook tops wouldn't work at all. Thursday is Thanksgiving can it be repaired by then? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
The plastic surrounding the touchpad on our panasonic
the plastic surrounding the touchpad on our panasonic microwave, model number NNSE284W is attached by 1 screw at the top and several tabs along the sides. The plastic that the screw passes has broken … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I need to know if you have parts for a motherboard and if it
i need to know if you have parts for a motherboard and if it is still under … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have a maytag refrigerator (Model # MFF2558DEM00 SERIAL
we have a maytag refrigerator (Model # MFF2558DEM00 SERIAL #K41911023). Most of the time that the refrigerator is running there is a constant vibrating/buzzing sound. this has been going on for awhile… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,182 satisfied customers
Madame, I have an inquiry about my GE electric range model #
Dear Sir/ Madame, I have an inquiry about my GE electric range model # ***** serial # ***** 048P, purchased April 4, 2015. I recently observed a curious phenomenon with the Oven Temperature Control. W… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,182 satisfied customers
We bought an electric range Model CFEF376GSE on April 29,
Hello, we bought an electric range Model CFEF376GSE on April 29, 2010. Early last year the larger of the dual element on the front right stopped working. I didn't remember till today that we purchased… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,182 satisfied customers
We recently May 30, 2015 bought at a surplus auction, a new
We recently May 30, 2015 bought at a surplus auction, a new Kenmore1.6 cu.ft countertop microwave. It is new, never been opened. It will not power up. Any suggestions?? I am fairly handy. I was told b… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am having heating problems with my kenmore microwave model
I am having heating problems with my kenmore microwave model 721.80412500. It will not heat food up if it has to run for very long. If you pop a bag of popcorn, any thing after that for hours will not… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
2 years ago we purchased all new appliances. It took 5 frigerators
2 years ago we purchased all new appliances. It took 5 frigerators to be delivered until we had one that was not damaged or worked. As of 2 months ago on the one side of the vegetable tray all the veg… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I purchased a GE microwave oven, model #JVM 1850SM255 Serial
I purchased a GE microwave oven, model #JVM 1850SM255 Serial # XXXXX and it is not heating up the food. I purchased around two years ago from PC Richards. I cannot find my receipt to contact them to s… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
Where can i get an extended warranty on my Thermador CM302
Where can i get an extended warranty on my Thermador CM302 Double Oven/Microwave combo as my current extended warranty expires in 9 months.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My top of the line Kitchen Aid microwave is not heating. It
My top of the line Kitchen Aid microwave is not heating. It was purchased in 2007. I have been told that I will have to pay a $130 labor charge to have someone come out and look at it and most likely … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
In May I purchased a GE countertop microwave. Within the past
In May I purchased a GE countertop microwave. Within the past month while microwaving arcing with sparks occured within the oven. No there were no metal items inside. The problem seemed to stop, but w… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a over the range Sharp microwave/convection oven model
I have a over the range Sharp microwave/convection oven model R-1830 B. We had a powerspike and now the unit does'nt work anymore. I have power going in but nothing will light up or come on. Was told … read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
Hello we have a whirlpool Microwave that went out on us about
Hello we have a whirlpool Microwave that went out on us about 4 months ago. We have a mobil home that was purchased new in 08 and the warranty went out after warranty experied. We tried to use 1 day a… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x