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My refridgerator is running but my freezer isn't freezing.

Customer Question
Hi my refridgerator is...

Hi my refridgerator is running but my freezer isn't freezing. It's a fridigidaire and it's only 5 years old.

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

It's a fridigidaire and it's 5 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
12/7/2017
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your Frigidaire refrigerator. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago

Can you tell me if you are getting any frost build-up in the freezer on the back wall (inside)?

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Customer reply replied 7 months ago
No no frost build-up
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago

Ok, do you hear the fan running in the freezer and underneath the refrigerator?

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Customer reply replied 7 months ago
i hear something running so I am assuming so
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago

Ok, as long as the air is circulating (i.e the fan is running) then it should be close to 0F in the freezer and close to 37F in the refrigerator. If not, you are most likely just low on refrigerant. I know it is only 5 years old, but Frigidaire s are notorious for refrigerant leaks.

This is an advance repair that requires special equipment, skill, and licensing. I would contact an appliance repair company that does sealed system work to come out and take a look at it. I normally charge $150 to do a refrigerant recharge. This cost may be what you would expect, depending on the company you hire.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 7 months ago

Is there anything else I can answer for you regarding your refrigerator issue?

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