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How to reset KENMORE RANGE MODEL 790.96009604?

Customer Question
How to reset KENMORE RANGE MODEL 790.96009604?
Submitted: 7 months ago.Category: Appliance
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Answered in 1 hour by:
12/7/2017
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,302
Experience: Maitenance Supervisor
Verified
Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried unplugging the unit for 5 minutes to do a hard reset?
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Customer reply replied 7 months ago
How do you complete a hard reset?
Customer reply replied 7 months ago
We had to unplug tge range b/c it won't stop beeping & flashing error code CF00.
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Ok just one moment please
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Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Your sure it says cf00?
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Customer reply replied 7 months ago
CE00 flashes on the clock panel along with constant beeping. We already replaced the oven elrment from the self cleaning procedure burned out.
Customer reply replied 7 months ago
How do we reset the oven do we can use the oven portion of the stove. The top surface works.
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
The reset is just unplugging for 5 minutes. Let me dig a little deeper to see if there is anything else you can do. One moment please.
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Appliance Technician: Webb-Guy, Handyman replied 7 months ago

so​ I am not showing anything on a CE error of any kind. The only thing I can think of is that its control error. Are you sure you put the correct part in on your unit? The correct way?

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Customer reply replied 7 months ago
The electrician purchase the part number by the model number & installed the element but the oven won't turn on due to the flashing code & constant beeping. I will have to get the electrician back out.
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

the only thing that is making sense is that the control board is not reading the new element as it should. Something is certainly off here and may require the tech to come back out sadly.

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Appliance Technician: Webb-Guy, Handyman replied 7 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. Rating does not stop you from getting back to me in the event you need me. It has been a pleasure assisting you today.

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Customer reply replied 7 months ago
Thanks for the help.
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

You are very welcome.

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