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I have a Whirlpool Model WED4900XW0 dryer that randomly

Customer Question
I have a Whirlpool...

I have a Whirlpool Model WED4900XW0 dryer that randomly starts on its own. I replaced the start switch because I have read that is usually the problem. That did not fix it. I can hear the timer at all times unless the door is open. Any suggestions?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Is't about 6 years old I think.

Contractor's Assistant: Do you plan on doing the work yourself?

Sure, I have already replaced the start switch but I would like some direction so I don't have to replace a lot of other parts. I have a meter but am not sure what to check next.

Contractor's Assistant: Anything else we should know to help you best?

I think that is it unless you have any questions.

Submitted: 7 months ago.Category: Appliance
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Answered in 1 minute by:
12/6/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Typically the start button will cause an issue with starting when you close the door, but it can't start the dryer to run when the dryer is off on the timer dial because the timer is supposed to cut power to everything including the start button when it's off. That means you have a stuck contact on the timer which is why you hear the ticking noise even when when the dryer is turn off unless the door is open (cutting power to the timer). You need to replace the timer to fix this issue and that is part number WP8566184. Unfortunately the part is about $120.

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Customer reply replied 7 months ago
Is there something I can test to verify this or are you sure this is the problem?
Customer reply replied 7 months ago
Hello?
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

yes I'm sure that is your problem, unfortunately since it starts sporadically, you can't test it---you just have to replace it.

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