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I have a panasonic microwave, NN-SA6515. Recently the

Customer Question
I have a panasonic...

I have a panasonic microwave, NN-SA6515. Recently the plastic roller ring and plastic base knob melted badly. Can I order a new one/s? Also, I am not sure how this happened? Serial number is ***** It is a little past its one year warranty

Contractor's Assistant: How long have you had your 6HV5210024?

I believe it was purchased 3/4 2016 from Costco

Contractor's Assistant: What have you tried so far?

Nothing much. It works somewhat, but looks bad. It think I need a new part

Submitted: 7 months ago.Category: Appliance
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Answered in 3 minutes by:
12/6/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,509
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Yes you can order new parts in the link below if you'd like.

CLICK HERE for roller ring

CLICK HERE for plastic coupler (base knob)

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Sorry, here is the original coupler but it's no longer available but there is one sold on Ebay used if you'd like the original OEM part.

CLICK HERE for plastic coupler

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