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My Samsung refrigerator is not getting cold nor the freezer…

Customer Question
My Samsung refrigerator is...

My Samsung refrigerator is not getting cold nor the freezer what can I do

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

Approx 2 yrs model num RF28HDEDBSR/AA

Contractor's Assistant: Do you plan on doing the work yourself?

Not if I don’t have to

Contractor's Assistant: Anything else we should know to help you best?

I don’t know what do you need to know, the ice maker has not worked a couple of months after purchase

Submitted: 7 months ago.Category: Appliance
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Answered in 3 minutes by:
12/5/2017
Appliance Technician: Kelly, Appliance Technician replied 7 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,644
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Is anything running, compressor or fans or anything at all?

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