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My frontloader stopped working and I can't even turn it on.

Customer Question
My frontloader stopped working...

My frontloader stopped working and I can't even turn it on. The door is locked. I have checked if there is electricity going to the outlet , and there is. The washer is slightly over 3years

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

It is slightly over 3 yrs...Maxima X

Contractor's Assistant: Do you plan on doing the work yourself?

I am a single Mom, I can try if it is simple enough. I have to be walked through it , though

Contractor's Assistant: Anything else we should know to help you best?

Its highly used

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
12/5/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,692
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Do you have the model number off the tag on the frame edge of the unit? Also does anything light up at all on the control console?

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Customer reply replied 7 months ago
No , and I cannot open the door.
Customer reply replied 7 months ago
No , actually I would like my money back and refunded on my card, as I was told it was a 5$ deposit and now its 31 $ deposit and you are trying to offer me a 24$ phone call. I am going to call a professionall and have them come out.
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