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I have a Kitchenaid and it will start the cycle for about 2…

Customer Question
I have a Kitchenaid...

I have a Kitchenaid and it will start the cycle for about 2 to 5 minutes and then shuts off. It goes to a power fault state where I have to disconnect power to the machine wait a minute or two then plug it back in and it allows me to start a new cycle but it happens every time I start a cycle.

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

KDTE104ESS and it is about 12 months old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Not currently, I watched some videos they talk about heating elements, circulating pump and motor, just trying to figure where I should start to narrow down the defective part.

Submitted: 7 months ago.Category: Appliance
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Answered in 1 hour by:
12/5/2017
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,312
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Is the door locking?

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Customer reply replied 7 months ago
I believe so It initiates the cycle and I don't know how to tell in this model if the door locks all the display is on the top hidden when shut.
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

well does the door open? When its supposed to be locked?

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