Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My gas ge stove top igniter will no stop clicking. 12 years…

Customer Question
My gas ge...

My gas ge stove top igniter will no stop clicking

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

12 years jgp 328 or 628 or932 933 962 or 963

Contractor's Assistant: Do you plan on doing the work yourself?

Possibly. Ive tried turning the oven on for 30min. its been clicking for about 2 hours

Contractor's Assistant: Anything else we should know to help you best?

No how do I turn off the gAS

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 9 minutes by:
12/4/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,294
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

There is no need to turn the gas off. If the unit continues to try to ignite, it means that one of your burner switches has either failed or is possibly wet. If you were cleaning, then likely it is just wet. Usually you can just unplug the cooktop and wait 24 hours for the burner switches to dry out. After 24 hours, plug it back in and if it works then great. If not, then the shorted spark switch below one of the knobs will need to be replaced to resolve the issue.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,294
89,294 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,294 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
gas stove top igniter keeps clicking and I can see the spark
gas stove top igniter keeps clicking and I can see the spark fro it. started after a splash of hot water from boiling pot on same burner got on stove cook top. don't know if water got down under the b… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,294 satisfied customers
i HAVE A ge BUILT IN gaS COOKTOP WITH THE OWNERS MAUNAL BEING
i HAVE A ge BUILT IN gaS COOKTOP WITH THE OWNERS MAUNAL BEING for modenl numbers jgp 326, jgp 336, jgp 930, jgp 626, jgp 636 and jgp 960. Two days ago a small amount of water went near the burner. I h… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Our GE JGP 328 cooktop has igniters that wont stop sparking.
Our GE JGP 328 cooktop has igniters that won't stop sparking. This happened after washing. It's been 6 months of using a butane lighter. How can we fix the igniters?… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
GE Stove top. When I try to get it to light, it clicks and
GE Stove top. When I try to get it to light, it clicks and clicks but takes forever to light JGP 63 or JGP960. Once one is lit they all light quickly… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Good morning. I have a GE stove. My oven does not heat up although
Good morning. I have a GE stove. My oven does not heat up although all the controls work. I do not knw if it is a problem with the thermostat or whatever initiates the oven to heat up… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
we have a GE Profile cooktop model jgp 933 sekiss. Some liquid
we have a GE Profile cooktop model jgp 933 sekiss. Some liquid spilled on the cooktop and now two of electrodes are flicking and clicking. How do we get this to stop?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
i have a gemini gas dbl oven. i happen to walk past it as the
i have a gemini gas dbl oven. i happen to walk past it as the igniters for the stove just started igniting and now cant get them to stop. ive unplugged it. tried turning on the burners and letting the… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
None of the ignitors on our GE cooktop (JGP-963) are working.
None of the ignitors on our GE cooktop (JGP-963) are working. When the unit is plugged in the GFI the line disconnects when any burner is turned on, probably due to short in the ignitor system. The un… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,294 satisfied customers
have a thermador gas stove takes 2 hours to preheat ovean.enighters
have a thermador gas stove takes 2 hours to preheat ovean.enighters will not go off when useing top burners.… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
Where can I get burners & caps for my GE built-in gas cook-top.
Where can I get burners & caps for my GE built-in gas cook-top. Model#JGP328Wec2WW serial# XXXXX ? I live in sunny Barbados and purchased it from Lowe's Miami in 2002 while on holiday. Delivery is no … read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I am removing my GE XL44 natural gas stove. Have shut off the
I am removing my GE XL44 natural gas stove. Have shut off the gas feed valve and the top burners shut down OK. But the oven burner remains on, or some light is on, or could this be an igniter? Oven is… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,294 satisfied customers
I own a GE gas downdraft cooktop model #JGP 389 WEVWW. Two
I own a GE gas downdraft cooktop model #JGP 389 WEVWW. Two of the on-off knobs are completely impossible to turn. Normally, you push down and turn to start the gas and spark going. Both right and left… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a frigidair pilotless gas stove model FGF316AS. The
I have a 'frigidair' pilotless gas stove model FGF316AS. The problem is in the oven. I turned the oven switch on but the oven does not ignite despite hearing the click click click sound.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a GE stove and its about 2 yrs old. The burners work
I have a GE stove and its about 2 yrs old. The burners work but I have no oven or broiler. I talked to someone and they said its the ignitor, well i replaced that and it still isnt working . I need he… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,294 satisfied customers
i have a JGP 945 GAS COOKTOP IT MAKES A LOUD BUZZING NOISE
i have a JGP 945 GAS COOKTOP IT MAKES A LOUD BUZZING NOISE AND THE IGNITERS BLINK ON AND OFF I HAD TO UNPLUG IT. SOME WATER MAY HAVE GOT DOWN IN THE BURNER SO I LET IT DRY OVER NIGHT BUT WHEN I TURNED… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
I DO NOT HAVE 10.00 AT THIS TIME, WILL NOT HAVE UNTIL OCT
GE FREE STANDING GAS RANGE, ELECTRIC IGNITION. MADE FOR MONTGOMERY WARD, @10 YRS OLD. WAS STORED FOR MANY YEARS IN HOUSE. APPROX 8 MOS OUTSIDE COVERED IN CAVAS DROP CLOTH. CLEANED IT, MOVED TO KITCHEN… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
I HAVE A 30 STAINLESS STEEL GE COOK TOP ABOUT 6 YEARS OLD
I HAVE A 30" STAINLESS STEEL GE COOK TOP ABOUT 6 YEARS OLD . ALTHOUGH THE GAS JETS ARE OFF THE IGNITER INTERMITTANTLY CLICKS . WHAT'S THE POSSIBLE FIX ?… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My GE gas stovetop wont stop clicking after cleaning it this
My GE gas stovetop won't stop clicking after cleaning it this morning. I've let it dry (for about 8 hours now) like the manual and website says, but igniters are (all four) still clicking. Is this an … read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x