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The control panel screen suddenly went blank and the oven…

Customer Question
The control panel screen...

The control panel screen suddenly went blank and the oven (RBD245PDB12) beeped a short tone followed by a long tone followed by three short tones. The oven has not been used since Thanksgiving day, and was not in use today. There were no power surges or other failures. The circuit breakers are good. The plug had not been loosened in the socket, but I unplugged it anyway and plugged it back in. No change. The oven lights still work when the doors are opened. A few minutes after the failure the screen showed the following: E6 F2. I'm sure that is some trouble code but I can find nothing in the instruction manual about code interpretation. The oven serial number is: XM1803575. It was purchased and installed in May 2002, and has been trouble-free until today. I will appreciate any help you can give me. Gary Stein,(###) ###-#### Thanks.

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

For a few hours?? How many? What is that supposed to accomplish, and is it a known problem/solution for these ovens?

Contractor's Assistant: Do you plan on doing the work yourself?

I installed the oven myself and am pretty handy, so yes -- if possible.

Contractor's Assistant: Anything else we should know to help you best?

No, I think my initial message was pretty complete. Do you need anything else?

Submitted: 7 months ago.Category: Appliance
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Answered in 1 minute by:
12/4/2017
Appliance Technician: JustAnswer, Customer Service replied 7 months ago
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Customer reply replied 7 months ago
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Appliance Technician: ,  replied 7 months ago
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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